Agreement to Terms
By accessing this website or requesting services from Jensen Guardian LLC, you agree to these Terms of Service. If you use the site for a business, you confirm that you can accept these terms for that business.
These terms apply alongside any signed service order, storage schedule, or written quote. Where a signed agreement covers a specific point, that agreement controls. Our Privacy Policy explains how information submitted through this site is handled.
Read them before requesting service. Contact us if a provision needs clarification.
Acceptable Use of Our Website
Use this website for lawful business or personal planning related to secure storage, document handling, valuables protection, or certified destruction. Keep the information you submit accurate.
- Do not use the site to break a law, threaten another person, distribute harmful code, or interfere with its operation.
- Do not impersonate a person or business, misrepresent your authority, or submit information that belongs to someone else without permission.
- Do not copy site content at scale, scrape pages, or run automated data collection without our written permission.
- Review every name, address, inventory detail, and instruction before sending it to our team.
We may restrict access when activity threatens the site, our staff, or customer information.
Service Scope and Limitations
Jensen Guardian LLC provides physical and digital document vaulting, secure storage for valuables, business records storage, and certified destruction by arrangement. A website inquiry does not create a storage contract or guarantee that a requested space, date, or service is available.
Availability
We confirm accepted items, intake timing, pricing, and access rules in writing. Service begins only after those details are agreed.
Customer responsibility
You must identify restricted, hazardous, unlawful, or unusually fragile items before delivery. We may decline items that cannot be safely stored.
Loss and damage
Any responsibility for loss or damage is governed by the applicable service agreement, stated coverage, and Kansas law. Liability may be limited by those documents.
Events outside control
Delays caused by severe weather, public emergencies, utility failure, carrier disruption, government action, or other events outside reasonable control do not create a breach while the event continues.
Document Handling and Destruction Policy
We record custody steps for accepted document shipments and follow the instructions confirmed with the customer. Details matter.
Prepare and identify
Customers are responsible for secure packing, readable labels, complete inventories, and accurate delivery instructions. Tell us about access restrictions before intake.
Maintain chain of custody
Accepted items are logged at the agreed intake point. Transfers, storage status, and authorised release instructions are handled according to the relevant service order.
Approve destruction
Destruction requests must come from an authorised customer contact and include clear item instructions. We issue a certificate of destruction when the selected service and records support it.
Fees and Payment
Pricing is set by the quote, storage schedule, or service agreement you accept. The written terms show the billing cycle and any intake, handling, access, transport, or destruction charges.
- Billing cycleCharges are billed on the schedule stated in your agreement.
- Payment methodsWe accept the payment methods listed in your quote or account instructions.
- Late accountsPast-due balances may lead to a pause in access, added charges, or other remedies allowed by the agreement and law.
- Partial monthsStorage fees cover the agreed billing period. Partial-month refunds are not issued unless your written agreement says otherwise.
Ask about a charge before the due date so we can review the account with you.
Changes to Terms and How to Reach Us
We may revise these Terms of Service when our website, services, or legal obligations change. The current version is posted on this page with its effective status. Continued use of the site after a revision means you accept the updated website terms.
Existing signed service agreements continue to follow their own written amendment rules. Keep a copy of the terms that applied when you placed your request.
Questions about these terms?
Send legal or document-handling questions to Jensen Guardian LLC. Our office is located at 699 Ellen Lane, Andover, Kansas 67002.